My father came to Hearing Professionals late last year and had an excellent experience with Sandra, noting exceptional care during the consultation. A couple weeks after purchasing hearing aids, we realised that a different product was more appropriate for his needs. I contacted Hearing Professionals on behalf of my father and asked how they could help. Sandra and Hearing Professionals were quick to respond, empathetic and accommodating. They offered a price which was a little higher than online, but fully reasonable given the excellent service and situation. Thank you, Sandra and Hearing Professionals.