Lys founded Hearing Professionals in Ivanhoe over 20 years ago, to provide independence and excellence in the profession of hearing health care. Lys’s role in addition to her clinical caseload, is to provide strategic direction and professional leadership to the Audiology Team. This includes developing, managing and evaluating audiological procedures and protocols to ensure high quality, safe and effective services across multiple clinics.
Lys has over 30 years experience, in clinical audiology, including adult rehabilitation within the public sector, audiological diagnosis for adults and children in Hospitals, international academia and lecturing in a University Hospital, local government community health and finally audiology in private practice.
Lys has a Bachelor of Science from Monash University and Diploma of Audiology from the University of Melbourne. After graduation, Lys spent 3 years working at Australian Hearing in Sydney and Brisbane, followed by 2 years as a Hospital Audiologist at St Andrews Neurosensory Unit in Brisbane. During this time Lys worked with Brisbane’s first ever paediatric Cochlear Implant recipient.
Lys relocated with her partner Eric for 2 years to Kuala Lumpur and worked as Paediatric Audiologist/Lecturer at University Kebangsaan Malaysia – a large teaching hospital. Lys established a hearing aid dispensary and ear mould laboratory at the hospital, in addition to teaching undergraduate medical students and providing hearing services to severely hearing impaired children.
Returning to Australia, Lys was the Senior Audiologist of the Broadmeadows Community Health Centre, at the time the largest community health center in Australia, providing healthy hearing programs and instigating new audiology services.
Finally, Lys fulfilled her dream to set up a private practice, Hearing Professionals, in 1997, with a goal to provide higher levels of audiological care to a broad client base, supported by cutting edge technology and rehabilitative techniques not available in the public sector.
Since 2000, Lys has been an active member of Independent Audiologists Australia, to assist with the promotion of Independent practice and continual professional development of its members. Lys is also a member of the American Academy of Audiology, the world’s largest professional organization of, by and for audiologists, where she regularly attends conferences to keep abreast of the latest research and technologies.
Away from the clinic, Lys is a proud mother of 2 adult children, enjoys travelling, going to the gym and hiking in the great outdoors.
Viviana has been serving the Melbourne community since 1997, having worked in hospitals, government and private sectors helping both children and adults, with particular experience as a complex adult specialist in previous roles.
Viviana is one of the few multilingual audiologists in Victoria who speaks fluent Chinese (Mandarin, Cantonese), Spanish and English, which is of huge benefit given the rich cultural diversity in the area.
Having the freedom of choice to provide the most suitable hearing solution to all clients is of paramount importance to Viviana, given the trust that clients place on her expert advice.
Dr. Naz Ahmadi is a clinical audiologist and member of the Audiology Society of Australia. She earned her master’s degree in clinical audiology from Melbourne University, and her doctoral degree in Biomedical Science from Monash University. She has several years experience working in Australia and North America.
Naz has been a guest speaker at number of international conferences in Europe and USA and has authored a number of research publications. She is a highly enthusiastic audiologist with an outstanding attitude towards her work and her clients. She respects the needs of every patient and works carefully to the best outcomes in order to improve their quality of life. Naz also has several years experience fitting extended wear Lyric (100% invisible) hearing aids.
Senior Audiologist and Manager of Bayside Hearing Clinic, Cassandra Kerr, completed her Master of Audiology with first class honors from The University of Auckland in 2007. Cassandra initially worked in the public sector, with a primary focus on Paediatrics, before moving to the private sector in 2012. Cassandra worked alongside international Ear Nose and Throat (ENT) surgeons and made important contributions to their research. Cassandra has a management history including Team Leader and manager of Audiology and Newborn Hearing Screening for a New Zealand District Health Board, Senior Audiologist at a Private Clinic, as well as being involved with supervision and examining of Master of Audiology students and new graduates in both New Zealand and University of Melbourne, Australia. Cassandra and her family moved to Melbourne in early 2016.
Clinic Manager and Audiometrist, Simone Clyde, has over twenty years’ experience in the audiology field, having first joined Hearing Professionals as Office Manager in Ivanhoe Melbourne in 2000. Simone completed her qualifications in 2005 and has since
helped many thousands of hearing impaired Australians enjoy a better life, through her work. In 2014 she sought a tree change for her young family in her home town and returned to Wodonga to head up Hearing Professionals Wodonga. Simone is a member of the Australian College of Audiology.
Frenz joined Bayside Hearing Professionals in 2017 as Clinical Audiologist specializing in paediatric and community health audiology. As well as holding Master’s degree in Clinical Audiology from the University of Melbourne, Frenz also hold degrees in both Nursing and Public Health from Deakin University. Frenz has nearly half a decade’s worth of experience working in the emergency department and the public health system, which strongly guides in the way he practices as an audiologist.
Frenz is a proponent in the patient centred model of care, which emphasizes patient experience and a more holistic view of a patient. He finds that this leads to better hearing outcomes for his clients and drives his passion in the industry. He has a strong interest in community and public health in general and loves supporting local community and small business.
Dominic has completed a Bachelor of Science majoring in human structure and function and a Master of Clinical Audiology from the University of Melbourne. He is well versed in both paediatric and adult audiology. He also excels at microsuctioning wax removal. His favourite part of audiology is seeing the significant difference hearing aids make to his client’s lives as well as counselling his clients to achieve the best communicational outcomes.
Sandra Lee graduated from Melbourne with a background in psychology and neuroscience, before completing her Masters in Audiology. Her background is in medical diagnostic audiology and research, working with Ear Nose and Throat surgeons and cochlear implant candidates. She is focused on providing patient centred care, working with both patients and their families to achieve better hearing outcomes and communication skills. Her current interests include hearing aid developments in combination with augmented reality technology.
Sarah completed her Masters of Clinical Audiology at the University of Melbourne in 2017 after obtaining her Bachelors of Biomedical Science and Bachelors of Science at Monash University. Sarah moved from Melbourne to join the wonderful Hearing Professionals team in Wodonga in 2018 and has enjoyed every moment of it.
She is honoured to be able to work in an independent practice that allows her to pursue her passion in providing individualised care to clients and working with them to improve their hearing and quality of life.
In her free time she has taken up baking and knitting (although terrible she notes) and exploring what the beautiful North-East region has to offer.
Sabreena Zahrain joined Hearing Professionals in 2019 having graduated from the University of Melbourne, with a Bachelor’s degree in Science and a Masters in Clinical Audiology. Before joining Hearing Professionals, Sabreena provided volunteer services for many years at The Royal Victorian Eye and Ear hospital and also worked in the Aged Care sector. Sabreena has established our East Geelong Clinic, having fallen in love with local community and coastal scenery. She prides herself on providing exceptional professional hearing healthcare to her clients with compassion, understanding and empathy. Her most memorable experience as an Audiologist was seeing the joy on a client’s face, when they could finally hear their family’s voices, instead of the screaming in their ears (tinnitus) that they had endured for many years. Sabreena enjoys cooking and playing the piano in her spare time.